Reporting Maintenance Items

As at June 2021, the process for reporting maintenance items has changed.

To report maintenance items within your apartment at Botanic, please complete the form and email to Icon Co directly.

Icon Inspection Request_Botanic Melbourne_Post DLP

For all urgent matters please follow the guidelines in the Residents Guide, or, during business hours, please call Icon Co.

Icon Co – +61 8862 8888

It’s important to refer to your Residents Guide before you report a maintenance item to ensure it’s not an operational error.

If you are renting the property, please ask your property manager to complete and submit the form to Icon Co.